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Hoyts cinemas & movies screening at Hoyts:
Why do we have ratings?
Ratings are given to films to make it easier for audiences to judge which films they should watch. (For example: Parents can be confident that they child will not be scared or disturbed when they watch a film rated (G) for general viewing). Here is a list of NZ Film ratings:
G suitable for general audiences
PG Parental guidance recommended for younger viewers
M suitable for mature audiences aged 16 years and over
RP13 Restricted to persons 13 Years and over unless accompanied by a Parent/Guardian
R13 restricted to persons aged 13 years and over
R16 restricted to persons aged 16 years and over
R18 restricted to persons aged 18 years and over
Why does the Hoyts site not work properly on my system?
The Hoyts web site has been designed and built for Internet Explorer (version 4.0 and above) and Netscape Navigator (version 6 and above) with a minimum screen resolution of 800x600 pixels. While every attempt has been made to ensure the site works consistently across browsers and platforms without any degradation in appearance or functionality, there are variations in different browsers and operating systems which will affect the way the site is displayed. If you are experiencing problems we recommend you upgrade to the latest version of your favourite web browser, and ensure that JavaScript and Cookies are enabled.
What does it mean when a movie is advertised as 'No Free Offers / No Discount Offers'?
Some movies will be advertised in the first weeks of release as No Free Offers Accepted, No Discount Offers Accepted or No Free or Discount Offers Accepted. During this period complimentary passes or price based discount coupons issued by Hoyts cannot be used. After several weeks of release this restriction is often removed and Free or Discount Offers can be used.
Why does a movie not start at the advertised time?
The advertised time indicates the commencement of the actual 'session' rather than the main feature. This gives cinemas the opportunity to present advertising and 'trailers' for upcoming films to keep our patrons informed of upcoming releases. It also ensures that patrons can secure their tickets, refreshments and seats before the main feature starts.
What age restrictions are placed on Child and Senior tickets?
A child ticket is restricted for use for those aged 15 years and under. A senior ticket is restricted for use for those aged 65 years of age and over with proof of age.
Are Hoyts Supersavers valid everywhere?
When you purchase Hoyts Supersavers it is valid at any Hoyts cinema throughout New Zealand. The Hoyts Complete Treat Gift Voucher can be used at any Hoyts cinema in New Zealand except the Queen St. cinemas.
How can I get a job at Hoyts?
We're always glad to hear people want to join the Hoyts team. The best way to gain employment at Hoyts is to visit the cinema you wish to work at and ask to speak with the cinema manager. He/She will be more than happy to talk with you about future employment opportunities. Check out our careers page
Hoyts Movie Club questions
What are the benefits of becoming a Hoyts Movie Club member?
How do I display the session times for my preferred cinemas?
You can have up to three of your preferred cinemas displayed on your My Hoyts page. Your first choice will also be displayed on the Home Page and other relevent areas of the site. To take advantage of this benefit you need to become a member of the Hoyts Movie Club.
How do I change my details / cancel my subscription to the Hoyts Movie Club?
To change your details or cancel your Hoyts Movie Club newsletter subscription, sign in and go to your My Hoyts page and select the change my details or cancel newsletter options.
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